Policies

Office Hours
7am-1100 pm
Check-In Time is after 4 pm until 1100 pm
Check-Out Time is at 11am
OFFICE HOURS CLOSES AT 1100 pm

We do NOT wait for late arrivals from Prince Rupert Ferry and Port Hardy Routes.

WE DO NOT USE WHATSAPP AND WE WILL NEVER CONTACT YOU VIA WHATSAPP.

Cancellation Policy: Reservations must be cancelled by 4PM, hotel time (PST), 48 HOURS (2 DAYS) prior to arrival. Reservations not cancelled within this time frame or no-shows will be charged a one night room and tax charge as penalty for each room reserved.

Check In Policy A credit card and photo identification will be required at time of check in. A pre-authorization for room, tax, incidentals will be held on the credit card. The hotel does not accept deposits in the form of cash or debit, credit card gift card. Account may be settled at time of check out with credit or debit. We do not accept cash as payment. $250 damage deposit plus room rate tax to be held on credit card for each room reserved upon arrival.

The primary guest must be at least 19 years of age on the day of check-in.

Non-Smoking Policy: Humpback Inn is 100% smoke free. Smoking is prohibited on guestroom balconies and within seven meters of all doorways, windows, or air intakes. Any guest found smoking in their room or in common areas will be subject to a fine of $500+tax.

No Pet Policy: A fine of $500+tax will be charged if pets are brought into any of our guest rooms or common buildings. Service/Guide dogs will be accepted at no cost however therapy/emotional support pets are NOT accepted. Please review Province of British Columbia’s Guide or Service Animal Act.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

WE DO NOT USE WHATSAPP AND WE WILL NEVER CONTACT YOU VIA WHATSAPP.

Information Collection And Use While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and email (“Personal Information”). We ask for this information on our Contact Page (https://www.humpbackinn.com)

When you purchase accommodation on our website we are using a third party service called Webrezpro . The personally identifiable information that is collected as part of the buying and selling process is you name, email address, physical address, phone number and credit cards details. Providing us with this information does not give implied consent for us to email market to you.

Third party services In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner by which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Consent -How do you get my consent? When you provide us with personal information on our contact form we imply that you consent to our using it to contact you back in regards to your inquiry

.How do I withdraw my consent? If after you contact us, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at(https://www.humpbackinn.com

Log Data Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as but not limited to Google Analytics that collect, monitor and analyze user actions on our website.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

We look forward to welcoming you!