Policies
Office Hours
7am-1100 pm
Check-In Time is after 4 pm until 1100 pm
Check-Out Time is at 11am
OFFICE HOURS CLOSES AT 1100 pm
We do NOT wait for late arrivals from Prince Rupert Ferry and Port Hardy Routes.
Cancellation Policy: Reservations must be cancelled by 4PM, hotel time (PST), 48 HOURS (2 DAYS) prior to arrival. Reservations not cancelled within this time frame or no-shows will be charged a one night room and tax charge as penalty for each room reserved.
Check In Policy A credit card and photo identification will be required at time of check in. A pre-authorization for room, tax, incidentals will be held on the credit card. The hotel does not accept cash, debit, credit card gift card or debit-credit deposits. Account may be settled at time of check out with credit, cash or debit.
The primary guest must be at least 19 years of age on the day of check-in.
Non-Smoking Policy: Humpback Inn is 100% smoke free. Smoking is prohibited on guestroom balconies and within seven meters of all doorways, windows, or air intakes. Any guest found smoking in their room or in common areas will be subject to a fine of $500+tax.
No Pet Policy: A fine of $500+tax will be charged if pets are brought into any of our guest rooms or common buildings. Service/Guide dogs will be accepted at no cost however therapy/emotional support pets are NOT accepted. Please review Province of British Columbia’s Guide or Service Animal Act.
We look forward to welcoming you!